PRIVACY POLICY

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One Oak Group of Companies (“One Oak Group”) is committed to protecting the privacy and personal information of all users who access the One Oak Group mobile and web-based application (the “App”), designed to facilitate wholesale and retail purchases of packaged food and baked goods. This Privacy Policy outlines how One Oak Group collects, uses, shares, and secures user data.

1. Information Collected

One Oak Group may collect the following types of information from users of the App:

Personal Information:

Full name
Email address
Phone number
Billing and shipping address
Company name (if applicable)
Payment details (handled securely via third-party processors)

Non-Personal Information:

Device information (e.g., model, operating system)
IP address
App usage statistics
Location data (if permission is granted)
Cookies and tracking data for functionality and performance monitoring

2. Purpose of Data Collection

The information collected through the App is used by One Oak Group for the following purposes:

To process and fulfill wholesale and retail food orders
To provide customer service and support
To communicate updates, order confirmations, or policy changes
To improve the functionality and user experience of the App
To comply with legal requirements or investigate misuse of the platform

3. Sharing and Disclosure

One Oak Group does not sell user data to third parties. Personal data may only be shared under the following circumstances:

With trusted third-party service providers (e.g., payment processors, logistics platforms) who are required to maintain confidentiality
In response to lawful requests by public authorities or to comply with legal obligations
During a business transfer, merger, acquisition, or asset sale, where user information may be part of the transferred assets

4. Data Security

One Oak Group implements appropriate security measures, including encryption and access controls, to protect personal data against unauthorized access, alteration, or disclosure. Despite these efforts, no system can guarantee absolute security, and users are encouraged to practice safe data habits.

5. User Rights

Users may have the right to:

Access the personal information stored by One Oak Group
Request corrections or deletion of their personal data
Object to certain types of data processing
Withdraw consent where processing is based on user consent

All requests can be directed to info@oneoak.group or by phone at 786.313.5262.

6. Children’s Privacy

The App is not intended for use by individuals under the age of 13. One Oak Group does not knowingly collect personal data from children. If any such data is identified, it will be deleted promptly.

7. Updates to this Policy

One Oak Group may update this Privacy Policy periodically. All changes will be reflected by the “Last Updated” date above. Continued use of the App after updates constitutes acceptance of the revised policy.

8. Contact Information

For any questions or concerns regarding this Privacy Policy or how data is handled, users may contact:

One Oak Group of Companies
12691 W Sunrise Blvd
Sunrise, FL 33323
Email: info@oneoak.group
Phone: 786.313.5262

ONE OAK GROUP OF COMPANIES